Yes but advance notice is required.

Upon confirmation from the client, our delivery commitment is within 24 to 48 hours.

Both news and ads libraries are updated daily. For the news library, print materials are uploaded as early as 8 am, while broadcast materials are uploaded 6 hours after actual broadcast. For the ads library, uploading follows a per-batch schedule.

No. All captured print materials are scanned and saved in high quality digital formats. They are uploaded as captured from the print medium.

Please contact your dedicated Account Manager, Mondays to Fridays during office hours.

Only TV and Radio news are monitored and included in our online News Library. Kindly contact us 24 hours in advance to book a recording of your required TV/ Radio Program and we will have it sent to within 24-48hours for an additional fee per clipping

Yes, we provide a Free Of Charge Daily Email Alert service. Two email alerts will be sent to you (one in the morning and one in the afternoon) to notify you on the news without having to access our online portal. We also provide a Daily SMS Alert should you wish to receive notifications via your mobile phone for an additional monthly fee.

Our portal displays data for the current and previous month (2 months).

You can retrieve the data from the Monthly CD Compilation that we provide every month.

Internet Explorer version 6.0 and above, Adobe Reader version 7.0 and above and Windows Media Player version 7.0 and above. For detailed requirements, please contact our Customer Relations department.

Kindly notify your Account Manager on this request and the manual will be emailed/ sent to you.

MediaBanc provides one username and password that can be used by unlimited number of users within your department.

You may contact your dedicated Account Manager, Mondays to Fridays during office hours to schedule for an appointment at your preferred time and date.

No. We only monitor and upload all NEW or BREAKING advertisements only. This includes: (1) ad materials with varied sizes (for print) or varied duration (for TV and radio) regardless of creative treatment, (2) ad materials that had a revision on copy or creative treatment, (3) edit-downs or other versions of the breaking material.

No. Priority is given to materials aired or published in English. If there is no English version, priority is given to the next pre-dominant language of the country.

Yes, on a per subscription basis. Alternatively, you may download them via MediaBanc Ads.E-Library (A3). You can go through our database and choose the ads that you need then download them via the Shopping Cart. Should you have any concerns regarding this service, please get in touch with the contact person from your respective countries.

TV commercials are uploaded in MPEG format, radio commercials in MP3 format, and print advertisements in JPEG.

Simply email us your email address and we will add you to our recipient pool.